Requirement
Operating System
Description
- Windows 10.
- Windows 8.1 (32-bit and 64-bit).
- Mac OS 10.13 and above (excluding beta versions).
- iOS 13.0 and above (excluding beta versions).
- Android 9.0 and above (excluding beta versions).
- Note: Windows Operating Systems must pass Genuine Windows Validation.
- Windows Vista, Windows XP, Windows 7, and all Linux/Unix based Operating Systems are strictly prohibited for exam delivery.
Firewall
Do not take your exam in a setting with a corporate firewall (including VPN) or alert your Network Administrator to the network configuration requirements.
Display
Minimum Resolution: 1024 x 768 in 16-bit color.
Note: All tablets are strictly discouraged, unless it has a physical keyboard and also meets the operating system requirements mentioned earlier.
Internet Browser
The newest versions of Microsoft Edge, Chrome and Safari.
Internet Connection
A consistent connection speed of 8 Mbps down/up is required.
We recommend testing on a wired network as opposed to a wireless network.
Tethering to a mobile hotspot is explicitly prohibited.
Webcam
Webcam must have a minimum resolution of 640×480 @ 10 fps.
Webcam may be internal or may be external and connected to the computer.
Mac users may need to allow QuizOne within their ‘System Preferences: Security & Privacy’ settings for both microphone and camera.
Sound & Microphone
Verify the audio and microphone are not set on mute in Windows.
Mac users may need to allow QuizOne within their ‘System Preferences: Security & Privacy: Privacy’ settings
for Microphone, Camera, Automation, and Input Monitoring.
Browser Settings
Internet Cookies must be enabled.
Any Pop-Up blocking setting(s) must be disabled.
Work Computer
We recommend testing on a personal computer as work computers may block the QuizOne software.
Power
Ensure you are connected to a power source before starting your exam to avoid draining your battery during the exam.
Change camera & microphone permissions
Safari: Please follow the instructions at
https://support.apple.com/guide/safari/websites-ibrwe2159f50/15.1/mac/12.0
Google Chrome: Please follow the instructions at
https://support.google.com/chrome/answer/2693767
Microsoft Edge: Please follow the instructions at
(Scroll to: How to allow a website to use your camera or microphone while browsing in Microsoft Edge)